SpineMatrix provides comprehensive practice support in the areas of technology, reimbursement and marketing.
Technology
SpineMatrix provides ongoing technical support following initial system training. We guarantee a timely and appropriate response to all customer requests. That response can range from a timely phone call or email to a site visit or remote online diagnostic session.
Reimbursement
The Lumbar Matrix™ Scan represents exciting new technology. As a result, reimbursement currently requires some extra attention in the form of educating a practice's business staff and the payers they work with on a daily basis. SpineMatrix has dedicated personnel and support tools to make this process as constructive and seamless as possible for all concerned.
Marketing
Offering the Lumbar Matrix Scan is obviously a huge differentiating factor for any practice. That's why we provide customers with a toolkit of marketing and public relations resources to help educate the marketplace and build their practice. News release and letter templates, video and patient education materials are a few of the items we're happy to provide.
